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@John-Foster even after logging out and on again I am still experiencing this same problem. There are no error messages, and the tile style editor is still able to make changes to color, text, etc. but I am unable to see these changes as the reference map is blank. Additionally, I am able to save my work, however this isn't very useful since I cannot inspect changes as I make them.
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09-15-202111:37 AM
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When I logged onto the Vector Tile Style Editor this morning it was working fine until I refreshed my page after it had froze. Since then, the basemap appears blank.
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09-15-202106:41 AM
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I am having this same issue as well. Does anyone have an alternative solution? Thanks, August
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09-14-202110:03 AM
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Hey Alex, I had to get on the phone with ESRI Tech Support and work it out with them personally. The solution was reached behind the scenes and I am not entirely sure what they had to do. Hope this helps!
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08-31-202111:42 AM
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I am currently attempting to replace a multipatch feature with a 3D Collada model and I got the following error message: "there was an error constructing the replacement multipatch for a feature." Has anyone encountered this error before and know the root cause or a workaround? I am attempting to export my 3D Model as a .slpk and performing this workflow as a workaround because of another error I have already been dealing with in CityEngine.
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07-29-202101:26 PM
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Ends up I resolved this issue by creating a new Urban model and my existing buildings layer was suddenly able to load in this model. I'm unsure why this is the case.
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07-22-202106:50 AM
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This same issue is happening for me as well. Additionally any project created after the update does not appear as well.
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07-22-202106:48 AM
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Thanks for that Dominik. While my existing buildings layer now appears in my Urban model briefly, it then disappears. Could this possibly have to do with upgrading my data due to todays Urban update? I was having trouble with that as well.
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07-20-202102:06 PM
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Hello. I have recently altered my Urban model by attempting to upload a new hosted .slpk as my existing buildings layers for schematic visualization & satellite visualization, yet after assigning the .slpk it will not appear in Urban (this .slpk is accessible for all members of my organization.) Here is a screenshot of where my .slpk should be generated. When I open this hosted .slpk in Scene Viewer and ArcGIS Pro the .slpk is able to displays with no problems, however each platform displays a different error message that may indicate as to what is causing this problem in Urban. Scene Viewer: ArcGIS Pro: (The .slpk generated after this screenshot was taken) If anyone has had experience with a similar error, please let me know! Thanks
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07-19-202108:38 AM
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Till, this issue was resolved by tech support. Thanks for your help.
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07-08-202107:30 AM
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That your user role has sufficient privileges to create a feature layer on ArcGIS Online? >Yes, my user role is administrator. That your organization has sufficient credits left? >My organization has 499.96 remaining credits.
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07-07-202110:07 AM
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Creating a new feature layer > I was not able to create a new feature layer. As soon as I would specify a title, tags and summary for the new hosted layer and hit 'done' there would be no result, and no feature layer would be published. Edit the Urban database of your Urban model directly on ArcGIS Online: > I was successfully able to change the description for layers in my model's Database.
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07-07-202109:42 AM
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嗨,直到。谢谢你的快速反应。你能confirm, that the new license and the trial license are assigned to the same organization on ArcGIS Online? > While the trial license and new license did not overlap in activation periods, they do belong to the same organization. However, one thing that I found interesting that was occurring yesterday was that on ArcGIS Online when viewing my Organization's licenses it appeared that the Urban Suite license was assigned to myself, yet on MyESRI when looking at my organization it appeared that it was not. However, today they both indicate that they are assigned to myself. Can you confirm, that you are using the same account for the new license as well as for the trial license? > Yes. I am using the same account and when I was renewing my license after my subscription had ended I did so by inputting my Subscription ID. Could you post a screenshot of your browser console log once the error occurs? (Hit F12 on your keyboard and click on "Console" in the right side panel). > After looking at this, I find it very interesting that the message says "Services are currently in read only state. Writes are not permitted."
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07-07-202109:02 AM
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Hello. The past couple weeks I have been using Urban through a trial, and yesterday when my company officially purchased both GIS Professional Basic & ArcGIS Urban Suite licenses I am now unable to open an Urban Model I had previously been working on in my trial period. Every time I attempt to open my model I get the following message: Additionally, I am also unable to create a new Urban Model from a template or from scratch. My ArcGIS online account user is a GIS Professional Basic with the Administrator role and has the ArcGIS Urban Suite add-on license assigned. I have also tried clearing the browser cache, updated the browser, tried a different browser, and tried a different computer. If anyone has encountered this issue or potentially has a solution please let me know!
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07-07-202106:03 AM
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@Till_Schmid , to follow up on your response, I too am attempting to use an ArcGIS online web-map as a custom indicator to visualize zoning for my city. I followed the steps in the hyperlink you provided in your comment above, yet upon clicking "Select Item" within External Layer sources, my web-map does not appear under "My Content" despite being public. Additionally, if theweb-map were to successfully upload, would this indicator be visible under my Existing Buildings Layer? Thanks, August
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1 | 08-31-202111:42 AM | |
2 | 07-22-202106:48 AM | |
1 | 07-08-202107:30 AM |
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